Privacy Policy

Last updated: 9 July 2026

1. Who we are

ExoFutures provides learning, transformation, innovation, experimentation and future-readiness programmes, events and resources for leaders, teams and organisations.

For the purposes of this Privacy Policy, “ExoFutures”, “we”, “us” or “our” refers to ExoFutures and its authorised team members, partners and service providers who support the delivery of our events, programmes, communications and services.

2. What personal information we collect

We may collect personal information when you:

• Register for a webinar, event, workshop or programme;
• Download a free resource or lead magnet;
• Subscribe to our mailing list;
• Complete a contact, enquiry, booking or registration form;
• Purchase a product, ticket or training programme;
• Attend an online or in-person session;
• Communicate with us by email, phone, social media or other channels;
• Interact with our website or digital platforms.

The information we collect may include:

• Your name and surname;
• Your email address;
• Your phone number;
• Your company or organisation name;
• Your job title or role;
• Your industry or area of interest;
• Your billing or invoice details, where applicable;
• Your payment confirmation status, where applicable;
• Your event or programme registration details;
• Your communication preferences;
• Your responses to forms, surveys, polls or feedback requests;
• Technical information such as website usage, browser type, device information and analytics data.

We only collect information that is relevant to the purpose for which it is collected.

3. How we use registration information

When you register for an ExoFutures event, webinar, workshop, programme or resource, we use your registration information to:

• Confirm your registration;
• Send you event, webinar, workshop or programme details;
• Send calendar information, reminders, access links, venue details or joining instructions;
• Manage attendance, participation and support;
• Process payments, invoices or booking requests where applicable;
• Share relevant pre-event or post-event materials;
• Send recordings, slides, resources or follow-up information where available;
• Respond to your questions or support requests;
• Understand the audience profile and improve the quality of our content, events and programmes;
• Communicate with you about related ExoFutures offerings, resources, events or programmes where this is appropriate and lawful;
• Keep internal records for administration, reporting and compliance purposes.

4. Marketing and follow-up communication

If you register for an ExoFutures event, download a resource, subscribe to our updates or engage with our services, we may send you relevant follow-up communication linked to the topic you engaged with.

This may include:

• Event reminders;
• Post-event resources;
• Related articles, tools or insights;
• Invitations to future ExoFutures events or programmes;
• Information about relevant training, advisory or transformation offerings;
• Occasional newsletters or thought leadership content.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly at liezel@exofutures.africa.

5. Legal basis for processing personal information

We process personal information where:

• You have given consent;
• The information is necessary to provide a service, event, programme or resource you requested;
• The processing is necessary for legitimate business purposes, such as managing registrations, improving our services, responding to enquiries and communicating relevant information;
• We need to comply with legal, accounting, tax or regulatory obligations.

6. Who we share information with

We may share limited personal information with trusted service providers who help us operate our business and deliver our services.

These may include:

• Event registration platforms;
• Email marketing and automation platforms;
• Payment processors;
• Webinar or online meeting platforms;
• Website hosting and analytics providers;
• Customer relationship management systems;
• Design, administrative or technical support providers;
• Professional advisors where required for legal, accounting or compliance purposes.

We only share information where necessary and expect our service providers to handle personal information securely and responsibly.

7. International service providers

Some of the platforms and service providers we use may store or process information outside South Africa.

Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information is handled in line with applicable privacy and data protection requirements.

8. How we protect personal information

We take reasonable technical and organisational measures to protect personal information from loss, unauthorised access, misuse, disclosure, alteration or destruction.

These measures may include:

• Using secure digital platforms;
• Limiting access to personal information to authorised people only;
• Using password-protected systems;
• Maintaining reasonable administrative and operational safeguards;
• Reviewing our data handling practices where appropriate.

While we take reasonable care to protect your information, no digital system can be guaranteed to be completely secure.

9. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless we are required or permitted by law to keep it for longer.

Registration records may be retained for administration, reporting, finance, tax, legal, customer relationship and future communication purposes, unless you request deletion and we are legally able to delete the information.

10. Your privacy rights

You have the right to:

• Ask what personal information we hold about you;
• Request correction of inaccurate or outdated information;
• Ask us to delete your personal information, where legally possible;
• Object to certain processing of your personal information;
• Withdraw consent where processing is based on consent;
• Unsubscribe from marketing communication at any time;
• Lodge a complaint with the Information Regulator if you believe your personal information has been processed unlawfully.

11. Cookies and website analytics

Our website may use cookies or similar technologies to improve user experience, understand website performance and support marketing or analytics activity.

Cookies may help us understand which pages visitors view, how users interact with our content, and how we can improve our website and campaigns.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

12. Event recordings and images

Some ExoFutures webinars, online sessions, workshops or events may be recorded or photographed.

Where applicable, we may use recordings, screenshots, photographs or event highlights for educational, internal, promotional or marketing purposes.

Where reasonable, we will notify participants if a session is being recorded. If you do not want your image, name or contribution to appear in a recording or promotional material, please let us know before or during the event.

13. Children’s privacy

Our events, programmes and services are generally intended for business, professional and adult learning audiences. We do not knowingly collect personal information from children without appropriate consent.

If we become aware that we have collected personal information from a child without the necessary consent, we will take reasonable steps to delete it.

14. Links to other websites

Our website or communications may contain links to third-party websites, platforms or resources.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to read the privacy policies of any external websites you visit.

15. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, platforms or privacy practices.

The latest version will be made available on our website and will apply from the date shown at the top of the policy.

16. Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

You may also contact the Information Regulator South Africa if you wish to lodge a privacy-related complaint.